Privacy policy

Privacy Policy

Last updated: October 30, 2024

This Privacy Policy explains how Norita (the 'Site,' 'we,' 'our,' or 'us') collects, uses, and shares your personal information when you visit, use, or make a purchase from noritaclo.com (the 'Site') or otherwise communicate with us regarding the Site (collectively, the 'Services'). For the purposes of this Privacy Policy, 'you' and 'your' refer to you as a user of the Services, whether you are a customer, website visitor, or another person whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, adjust the 'Last Updated' date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

In order to provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on your interactions with us.

In addition to the specific use set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect

The type of personal data we obtain about you depends on your interactions with our Site and your use of our Services. When we refer to 'personal data,' we mean data that identifies you, relates to you, or describes you, or that can be linked to you. The categories and specific types of personal data we collect are described in the sections below.

Information We Collect Directly from You

Information you provide to us directly through our Services may include:

  • Contact information, including your name, address, phone number, and email address.
  • Order details, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account details, including your username, password, security questions, and other information used for account security.
  • Customer support information, including information you include in communications with us, such as when you send a message through the Services.

For some features of the Services, it may be necessary for you to provide us with certain information about yourself directly. You may choose not to provide this information, but in that case, you may not be able to use or access these features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ('Usage Data'). For this, we may use cookies, pixels, and similar technologies ('Cookies'). Usage data may include information about how you visit and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment details (e.g., bank account, credit card, or debit card information, billing address) to process your payment, fulfill your orders, and deliver the products or services you requested so that we can fulfill the agreement we have with you.
  • When you visit our Site, open or click emails we send you, or interact with our Services or advertisements, we or third parties with whom we partner may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties is treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How We Use Your Personal Data

  • Provision of Products and Services: We use your personal data to provide you with the Services as per the agreement we have with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other account-related features and functionalities. We may also improve your shopping experience by enabling Shopify to match your account with other Shopify services you may want to use. In this case, Shopify processes your data as set out in its Privacy Policy and Consumer Privacy Policy.
  • Marketing and Advertising: We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and to show you advertisements for products or services. This may involve using your personal data to better tailor the Services and advertisements on our Site and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products under Art. 6 (1) (f) of the GDPR.
  • Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website secure for you and other customers, under Art. 6 (1) (f) of the GDPR.
  • Communication and Service Improvement: We use your personal data to provide you with customer support and improve our Services. This is in our legitimate interest to communicate with you, provide effective services, and maintain our business relationship with you under Art. 6 (1) (f) of the GDPR.

Cookies

Like many other websites, we use cookies on our Site. Specific information about the cookies we use in support of our store with Shopify can be found via https://www.shopify.com/legal/cookies. We use cookies to support and improve our Site and Services (including remembering your actions and preferences), to conduct analytics, and to gain insights into user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or refuse cookies. Please note that deleting or blocking cookies may negatively impact your user experience and may prevent some Services, including certain features and general functionality, from working properly or no longer being available. Additionally, blocking cookies may not fully prevent how we share information with third parties, such as our advertising partners.

How We Disclose Your Personal Data

Under certain circumstances, we may disclose your personal data to third parties for contract fulfillment, legitimate purposes, and other reasons as outlined in this Privacy Policy. Such circumstances may include:

  • To vendors or other third parties who perform services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
  • To business and marketing partners to offer services and show you advertisements. Our business and marketing partners will use your data in accordance with their own privacy policies.
  • When you instruct, request, or otherwise give permission for us to share certain data with third parties, such as to deliver products to you or through your use of social media widgets or login integrations with your consent.
  • To our affiliates or within our business group in our legitimate interest to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal data about users for the purposes set out above in "How We Collect and Use Your Personal Data" and "How We Disclose Personal Data":

Category Categories of Recipients
Identification data such as basic contact information and certain order and account information Vendors and third parties who provide services on our behalf (e.g., internet providers, payment processors, fulfillment partners, customer support partners, and data analysis providers)
Commercial information such as order, shopping, and customer support information Business and marketing partners
Internet or other similar network activity, such as usage data Affiliates
Geolocation data such as location determined by IP address or other technical measures

We do not use or disclose sensitive personal data without your consent or for profiling purposes about you.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms that are managed by third parties. If you follow links to sites not affiliated with or managed by us, it is important to read their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information on those sites. Information you provide on public or semi-public locations, including information you share on third-party social networks, may also be visible to other users of the Services and/or third-party platform users, without limitation on how it may be used by us or by a third party. The inclusion of such links on our Site does not imply approval of the content on such platforms or their owners or operators, except as stated in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal data about children. If you are a parent or guardian of a child who has provided us with personal data, please contact us using the contact information below to request that it be removed.

As of the effective date of this Privacy Policy, we are not aware that we 'share' or 'sell' personal data of individuals under 16 years of age (as defined in applicable law).

Security and Retention of Your Data

Please note that no security measure is perfect or impenetrable, and we cannot guarantee 'perfect security.' Also, it is possible that data you send us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

The length of time we retain your personal data depends on several factors, such as whether we need the data to maintain your account, to provide the Services, to comply with legal obligations, to resolve disputes, or to comply with other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal data. However, these rights are not absolute and may only apply under certain circumstances, and in certain cases, we may

Contact Information

  • Email: noritacustomerservice@gmail.com
  • Website: www.noritaclo.com
  • Office Address: 82a James Carter Road, Mildenhall, Bury St Edmunds, United Kingdom, IP28 7DE
  • Company Name: HT21 ECOM LTD
  • Company Number: 15991071