Terms and Conditions

Terms and Conditions

Introduction

Welcome to Norita. By using our website, noritaclo.com, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.

Company Information

  • Store Name: Norita
  • Business Name: HT21 ECOM LTD
  • Company Number: 15991071
  • Registered Office: 82a James Carter Road, Mildenhall, Bury St Edmunds, United Kingdom, IP28 7DE
  • Website: www.noritaclo.com

1. General Information

These Terms and Conditions apply to all orders placed with Norita through our website, as well as any other services provided by HT21 ECOM LTD. By accessing our website or making a purchase, you accept these terms.

2. Cookies Policy

We use cookies on our website to improve user experience. By using our site, you consent to our use of cookies. Cookies are small text files that are placed on your device when you visit our site to help us remember preferences, analyze data, and improve site functionality. You can manage or disable cookies through your browser settings, but doing so may affect the performance of the site.

3. Products

  • All product descriptions, images, and prices listed on the website are accurate to the best of our knowledge.
  • We reserve the right to change product details and prices at any time without notice.

4. Orders and Payments

  • When you place an order, you are making an offer to buy the items listed in your cart.
  • All orders are subject to availability and confirmation of the order price.
  • We accept payment via credit card, PayPal, and other methods available on the website.
  • Your payment will be processed immediately, and you will receive a confirmation email once your order is successfully placed.

5. Shipping and Delivery

  • We offer free shipping within the UK.
  • All orders will be dispatched within 24 hours.
  • Shipping times may vary depending on location and courier availability.
  • We are not responsible for delays caused by the courier or external factors.

6. Returns and Refunds

  • We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you may return it within 30 days of receiving it for a full refund.
  • The customer is responsible for the return shipping costs.
  • Products must be unused, in their original packaging, and in a resellable condition for the return to be accepted.
  • Please contact us to initiate a return. Returns must be sent back within the 30-day period to be eligible for a refund.
  • Once the returned item is received, we will process the refund within 7 business days.

7. Cancellations

  • You have the right to cancel your order within 14 days after receiving it.
  • To cancel, please contact us immediately via the contact page or email us at noritacustomerservice@gmail.com.
  • If the order has already been dispatched, you will need to follow our return process.

8. Customer Service

We value excellent customer service and are available 24/7 to assist with any inquiries or issues. You can contact us via the contact page or at noritacustomerservice@gmail.com.

9. Privacy and Security

  • We are committed to protecting your privacy. All personal data provided during the order process is stored securely and will only be used for processing your order.
  • We use SSL encryption to ensure the security of your personal information during checkout.

10. Liability

  • We are not liable for any damages arising from the use of our website or products, including indirect, special, or consequential damages.
  • Our liability is limited to the value of the product purchased.

11. Intellectual Property

  • All content, images, logos, and designs on the Norita website are the intellectual property of HT21 ECOM LTD and may not be used without permission.

12. Governing Law

  • These terms and conditions are governed by the laws of the United Kingdom.
  • Any disputes will be subject to the jurisdiction of the UK courts.

13. Amendments

We reserve the right to change these Terms and Conditions at any time. Any updates will be posted on this page.

Contact Information

For any questions or concerns, please feel free to contact us via: